Question 1

What counts as “website updates”?

Accepted Answer

Website updates include things like editing text, swapping images, fixing links, adjusting layout, adding sections, and making general improvements to your site. Each plan outlines what’s included based on the level of support you need.

Question 2

What happens if I don’t use all my hours?

Accepted Answer

Hours do not roll over month-to-month. These plans are designed to provide consistent, ongoing support to keep your website updated and performing well.

Question 3

What if I need more work than my plan includes?

Accepted Answer

No problem! Any additional work beyond your monthly hours is billed at $100/hour, so you always have access to support when you need it.

Question 4

How quickly are updates completed?

Accepted Answer

Most requests are completed within 2–3 business days, depending on the scope of the update. Larger or more complex requests may take a bit longer, but we’ll always communicate timelines clearly.

Question 5

Can I upgrade or downgrade my plan?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time based on your business needs.

Question 6

What is included in form creation and management?

Accepted Answer

We can create and update forms such as contact forms, quote requests, applications, and lead capture forms. This includes setting up fields, notifications, and basic integrations to ensure you receive submissions properly.

Question 7

Do you write content for my website or blog?

Accepted Answer

Content creation is not included in these plans, but we’re happy to post blog articles or newsletters if you provide the content. If you need help with content creation, we can provide a separate quote.

Question 8

What is a “monthly SEO check-in”?

Accepted Answer

For Pro plan clients, we review your website’s basic SEO performance, check for opportunities to improve visibility, and make recommendations to help your site perform better in search results.

Question 9

Do you provide hosting or domain services?

Accepted Answer

These plans focus on website updates and management. If you need help with hosting or domain setup, we can assist or make recommendations as an add-on service.

Question 10

How do I request updates?

Accepted Answer

You can send requests via email, and we’ll take care of the rest. Simple, fast, and hassle-free.

Website Care Plans

This is a great fit for you if…